Last updated November 29, 2021
REstack complies with the Personal Information Protection and Electronic Documents Act and the Personal Information Protection Act (British Columbia), as applicable (the “Applicable Privacy Legislation”). The Applicable Privacy Legislation regulates the way private sector organizations operating in Canada may collect, use and disclose personal information. “Personal Information” means information about an identifiable individual, including an individual’s name, home address, telephone number, social insurance number and gender. Personal Information does not include information that would enable an individual to be contacted at a place of business, for example an employee’s name, position or title, business telephone number, or business address.
We will only collect, use or disclose Personal Information in accordance with Applicable Privacy Legislation. To learn more about the Applicable Privacy Legislation please visit http://www.priv.gc.ca/leg_c/leg_c_p_e.asp or https://www.oipc.bc.ca/about/legislation.aspx.
As required by the Applicable Privacy Legislation, we have appointed a Privacy Officer who is responsible for compliance with this Policy and Applicable Privacy Legislation. Information on how to contact the Privacy Officer can be found below.
INFORMATION COLLECTION AND USE PRACTICES
What Personal Information Does REstack Collect?
We typically collect Personal Information that you provide to us on a voluntary basis through the Site or by phone or email. When you contact us through the Site, you may be asked to provide your name, phone number, email address, job title and company name.
You may also contact our customer support team via email at firstname.lastname@example.org or by phone at +1 (778) 725-3838. In contacting customer support, you might be requested to provide Personal Information including your name, address, email address and phone number for identification and contact purposes.
What Does REstack Do With the Personal Information?
Use of Personal Information. Your Personal Information will be used by REstack to:
- book a discovery call;
- contact you regarding investment/investor opportunities and other relevant information about our services;
- provide you with news, updates and other information relevant to your needs;
- process your requests for information;
- respond to queries and to provide support;
- verify your identity;
- inform you of any changes to the Site;
- comply with legal requirements; and
- send you additional information about REstack.
In the event that we wish to use your Personal Information for a purpose not contained in this Policy, we will obtain your consent prior to such use.
Analytical Information. We may use anonymous IP addresses to help diagnose problems with our servers and to administer the Site. Traffic and transaction information may also be shared with our business partners and advertisers on an aggregate and anonymous basis.
Disclosure of Personal Information. We will not disclose your Personal Information except in accordance with this Policy, legal requirements or where compelled by law to do so. We may share your Personal Information with our personnel, MailChimp, Hubspot, SEMrush and other third party service providers that we engage for the purpose of processing information and providing additional services on our and your behalf. While providing services for us, these third parties may access your Personal Information and store your Personal Information in servers outside of Canada, including but not limited to the United States. Any Personal Information stored in these servers will be subject to the legislation and privacy laws applicable in such jurisdictions.
We may also disclose your Personal Information as required by government authorities, regulatory requirements, applicable laws or in order to protect the rights of our clients, REstack and its directors, officers, employees and affiliates.
RETENTION AND ACCURACY OF PERSONAL INFORMATION
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
We will keep your Personal Information as accurate, complete, and up-to-date as is necessary in order for it to serve the purposes we describe in this Policy. You may request correction to your Personal Information in order to ensure its accuracy and completeness by contacting our Privacy Officer as set out below under “Contact Information and Policy Updates”.
REstack has security measures in place to ensure the safekeeping of your Personal Information. The security measures include industry standard security measures. However, no network can be 100% guaranteed. To this extent, we cannot represent nor warrant the safety of any information provided to us.
WEBSITE AREAS BEYOND OUR CONTROL
Third Party Websites
The Site may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites. You are advised to review the privacy policies of those websites to confirm that you understand and agree with their policies before sharing your Personal Information.
CONTACT INFORMATION AND POLICY UPDATES
If you have any questions about this Policy, our practices regarding your Personal Information or if you would like to have access to your Personal Information, please contact our Privacy Officer by email at email@example.com or by phone at +1 (778) 725-3838. You can also contact our Privacy Officer at:
2015 Main Street
Vancouver, BC, V5T 3C2
Updates and Changes
We may update this Policy to reflect any changes to our information practices. If we make any material changes we will notify you by email (sent to the email address provided to us) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.